Frequently Asked Questions
Everything you need to know about shopping with Andrew.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take up to 10-14 business days depending on your location.
How do I return an item?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start your request.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as our contemporary fits may vary between collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Andrew, we prioritize ethical production. Over 70% of our current collection is made from organic cotton, recycled polyester, or responsibly sourced wool.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.